By Deluxe 4 31 January 2024 | 4:11 pm

Navigating AI in Hospitality: Insights from Bulgarian Hoteliers


The paper titled "Automated decision-making: Hoteliers’ perceptions" provides an in-depth analysis of Bulgarian hoteliers' attitudes towards AI in decision-making, revealing a preference for AI in tasks not requiring emotional intelligence. It also uncovers that personal and property characteristics do not significantly influence their AI adoption preferences, indicating a widespread acceptance across the hotel industry. (Read More)